Koala’s loves.

This morning, up early and ready to go, Koala came to the side of my bed and reported that he had packed his ‘abba shel shabbat’ show ‘n tell box (his turn this week) with the things he loves:

“There’s the police car, the guys, my wolf, and a picture of Bebe in her Hello Kitty dress.”

Am I thick or is United Airlines Mileage Plus awards program complete bullshit?

Dear United Mileage Plus program customer service rep,

I just learned something very disturbing while investigating why I’m unable to book a hotel with my MileagePlus award miles.

Every month I receive an email newsletter with info about how many miles I have, when they expire, and how I can possibly use them – for hotels, cars, etc.

United Airlines MileagePlus bullshit awards program

When I tried booking a hotel with the miles through your MileagePlus section of the website, I kept getting an error where after trying to check out I get looped back to the search page. I tried three different browsers until I finally realized there was an error text:

“You are not eligible to use miles for Hotel and Car Awards at this time. You may be eligible for other options such as newspapers, magazines, dining, and air awards. Please visit our <a href=”http://www.united.com/web/en-US/content/mileageplus/awards/default.aspx” title=”MileagePlus Use Miles page” target=”_blank”>Use Miles</a> web page for more information.”*

*By the way, work on your browser layouts and compatibility; that error message shouldn’t be off to the right at the bottom of the page. Ever.

I called Mileage Plus reps who transferred me to web support – it turns out I need some kind of special specific credit card in order to use my MileagPlus points for this booking?!

For years I get these newsletters and promo emails, and I spent hours researching the website and NOWHERE is it indicated I cannot use the miles without some additional criteria involved. I just see links to book hotels and cars.

By the way, knowing this info, I STILL cannot locate further details about what is required to be ‘eligible’ to use my earned awards.

I’m an email marketer/website content writer myself, and this is absolutely unacceptable. I spent years flying United accruing these points, weeks researching through your site in order to choose the hotel destination for my family, and now I find out at the last minute they are worthless – I can purchase ‘newspapers, magazines, dining’? Really? With 45,000 points?

This is the second time I’ve complained to United about something and I don’t expect a helpful response this time either, though I’d love to be proven wrong.

Fifty-Two Frames: In the beginning

I’m not one for cheesy Zionism, but with my aliyah anniversary passing a week ago, and Ariel Sharon passing yesterday, and my submission down to the wire at 5:45pm, I decided, why not. This would be the week for that.

I had spotted this scene every day and neglected to take a photo until Thursday. It’s the newly empty lot (former forest) where building is planned in Tzur Hadassah.

This wagon is constantly parked there, forest or no forest.

So is the flag.

Week 2: In the beginning

In the beginning… there were rumors. Hopes. Posters. A flag. 

If rocks could speak

The Lorax said nothing. Just gave me a glance…
just gave me a very sad, sad backward glance…
as he lifted himself by the seat of his pants.

 – The Lorax by Dr. Seuss

They tore down one of my favorite Tzur Hadassah forests and the only thing left standing doesn’t give a…

6 things about supermarket shopping with my son

Koala,

We’re at this point where I not only enjoy your one-on-one company, I actively look forward to it in many situations.

Honestly, for a long time, the supermarket was not one of them. And let’s establish that we still have to factor in the time of day, whether you’re hungry, and how much sugar you previously ingested in the last 30 minutes.

But today we were ripe for a nice uncomplicated weekly shop.

6 things about supermarket shopping with you, son:

  1. I love the questions. But there are so many. So many so early in the morning. While trying to accomplish six things at once.
    1. Why are we leaving the cart somewhere and coming back to it with stuff?
    2. How do you say אשכולית in English?
    3. Why can’t we get more kiwi?
    4. Why can’t we get this (enormous restaurant-sized) can of pickles?
  2. You have the capacity to say ‘Ima’ in a very loud voice two aisles over, repeating it many many many many many many many many many many many many many many many many many many many many times.
  3. Do you always have this much energy every morning? I need to go hug a gananet.
  4. Reason I’m awesome #986475: I somehow managed to explain basic household budget economics to you in the produce aisle while packing onions. That was after you begged for a few pineapples, more kiwi, and 100% apple juice; that wishlist of yours might actually be reason #986476.
  5. A real wordsmith, you are. No, I had never considered it, but another way to ask me for a food item is ‘give me something so it’s b’emet that is going to be yummy for in my mouth.’
  6. Just kidding! When I went down to pick up the groceries from the car, came back up, and called for you around the house because you’ve hidden somewhere, I learned it actually only takes me about .04 seconds to go from ha, that joker! to oh my god someone kidnapped him while I was downstairs.

Also, thanks for carrying the lettuce up the stairs. I totally had the rest.

Love,

Ima (Ima Ima Ima Ima Ima Ima Ima Ima Ima Ima Ima Ima Ima Ima Ima)

Fifty-Two Frames: Self Protrait

It’s a period when you’re never alone, your identity is not that of a single person. That makes it difficult to recognize yourself and be yourself – for a limited time. There is another soul inside you, and even your most intimate moments are shared. You’re not who you were and you’ll never be who you are again. When you split apart at childbirth, it’s both traumatic and miraculous.

Fifty-Two Frames, Week 1: Self Portrait

New year of our photography project, and the first theme is to introduce ourselves. I finally found words to describe a bit about how I feel. This is the photo I submitted, but afterwards realized with some feedback black & white would have worked much better.

New year, new learning.