Tag: United Airlines customer service
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Am I thick or is United Airlines Mileage Plus awards program complete bullshit?
Dear United Mileage Plus program customer service rep, I just learned something very disturbing while investigating why I’m unable to book a hotel with my MileagePlus award miles. Every month I receive an email newsletter with info about how many miles I have, when they expire, and how I can possibly use them – for…
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Flight service feedback for United Airlines.
Dear United Airlines customer service department, I never write letters like this, and I’m usually very easy going, but this experience left me pretty upset, and I figured the customer feedback will be valuable for United Airlines. I was on flight UA84 from Newark to Tel Aviv which departed on Wednesday, August 22, 2012. I…