Tag: United Airlines customer service

  • Am I thick or is United Airlines Mileage Plus awards program complete bullshit?

    Dear United Mileage Plus program customer service rep, I just learned something very disturbing while investigating why I’m unable to book a hotel with my MileagePlus award miles. Every month I receive an email newsletter with info about how many miles I have, when they expire, and how I can possibly use them – for…

  • Flight service feedback for United Airlines.

    Dear United Airlines customer service department, I never write letters like this, and I’m usually very easy going, but this experience left me pretty upset, and I figured the customer feedback will be valuable for United Airlines. I was on flight UA84 from Newark to Tel Aviv which departed on Wednesday, August 22, 2012. I…