Tag: United Airlines
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Am I thick or is United Airlines Mileage Plus awards program complete bullshit?
Dear United Mileage Plus program customer service rep, I just learned something very disturbing while investigating why I’m unable to book a hotel with my MileagePlus award miles. Every month I receive an email newsletter with info about how many miles I have, when they expire, and how I can possibly use them – for…
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Unicorns, leprechauns, EL AL customer-friendly UX, & other mythical creatures
For months, I’ve been trying/failing/procrastinating/trying again/failing again/sighing/punching walls in disbelief/trying again to log in to my EL AL Matmid Frequent Flyer account and handle some points issues. I’ve tried online, I’ve called, I’ve tweeted, my travel agent has tried for me, but nothing helped, and yet on every log in attempt, I’ve gotten an assortment…