Tag: website UX
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Unicorns, leprechauns, EL AL customer-friendly UX, & other mythical creatures
For months, I’ve been trying/failing/procrastinating/trying again/failing again/sighing/punching walls in disbelief/trying again to log in to my EL AL Matmid Frequent Flyer account and handle some points issues. I’ve tried online, I’ve called, I’ve tweeted, my travel agent has tried for me, but nothing helped, and yet on every log in attempt, I’ve gotten an assortment…